LOCAL NETWORK INSTALLATION PROJECTS

Nowadays , our essential need is COMMUNUCATION. The necessity of communicating with each other on the computer has recently been proven and It is an irrefutable fact.

In today’s world of data communication, data sharing is important and technology is advancing rapidly, if you have communication problems between units, no matter how good your computer and application are, you are behind your competitors.

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IT HARDWARE SUPPORT AND MAINTENANCE SERVICES

Phone Support Service

When a call comes in from a contracted entity, the call center immediately examines the customer’s request and support conditions. If the problem is solvable on the phone, the problem is solved and the call service is terminated. If the request is not met on the phone, on-site support is provided on the basis of customer support conditions.

Remote Support Service

Problems that occur in server or network systems or technical support to be received for these systems are provided via remote access via internet.

Onsite Support Service

On-site support is provided within the framework of contractual conditions to client issues. By fixing the problem, the request is fulfilled.

Periodic Maintenance Service

For customers covered by the periodic maintenance service, general maintenance service is provided for the contracted products at intervals stipulated in the contract.

Intervention and Resolution Times

The scope of support may be hardware and / or software support as required, as well as excluding parts or including parts.

Regular reports are obtained about the services given to our contracted customers and the service and quality are continuously monitored. These reports are also shared with our customers on a regular basis.

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Remote Support Service Phone +90 224 452 53 83

Our solution partners

We are in strong business partnership with leading brands in the sector.
HP_Business_Partner
micros
eset
dell
vw
vee
storge
acronis
sefatica
cyberroam
sophos
adobe
lenovo
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Provides solution oriented services with the right technology products.

CONTACT US

Konak Mahallesi Yıldırım Cd. Karadut Sk. Gençarslanlar İş Merkezi No:152 Kat:3 Daire:42 Nilüfer / BURSA

+90 224 452 53 83

info@partekbilisim.com